Order Submission

Whether you've already shipped your package or are planning to, use this form to submit your order details. Our team takes it from there — handling your shipment with care and efficiency.

1Ship your roughSend by EMS or FedEx with the correct customs details.

2Submit this formGive us your details, tracking number and instructions.

3We cut & returnWe process your stones and ship them back, tracked.

Shipping Guide

Not sure how to ship your stones yet?

See carrier options, costs, customs paperwork and payment methods before you send your parcel.

EMS FedEx Registered Air-Mail Customs paperwork

Shipping & payment details →

Already shipped? Just fill out the form with your tracking number.

Have a question? Contact us

Name *

Email Address *

Phone *

Street Address *

Apartment, suite, etc

City

State/Province

ZIP / Postal code

Country

Use the same address for reshipping?Please confirm whether the above address should be used for reshipping the finished items.

Please add the Shipping Address below

Street Address

Apartment, suite, etc

City

State/Province

ZIP / Postal code

Country

Shipping Carrier

Tracking Number

Contents Of ShipmentPlease enter everything included in the shipment (required for customs purposes). Already have a PDF with these details? You can leave this blank and upload it in the file field below instead.

Declared ValuePlease enter the customs declared value for the shipment required for customs purposes

InstructionsEnter any special instructions for the shipment

Upload fileUpload any pictures or documents related to the shipment